Clinic Privacy Policy

Effective Date: August 1, 2024

Introduction

Pure Balance Mind Body is committed to protecting the privacy and confidentiality of our patients’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information in compliance with applicable laws and regulations.

Information We Collect (We comply with HIPAA policies and rules)

We may collect the following types of information:

• Personal Information: This includes your name, address, phone number, email address, date of birth, and insurance information.
• Health Information: We collect information about your mental health history, treatment plans, and progress notes.
• Payment Information: We may collect financial information necessary for billing and payment processing.

How We Use Your Information

We use your information for the following purposes:

• To provide and manage your mental health care.
• To communicate with you about your treatment and appointments.
• To process payments and manage billing.
• To comply with legal and regulatory requirements.
• To improve our services and ensure the safety and quality of care.

Disclosure of Your Information

We may share your information in the following circumstances:

• With your consent.
• With healthcare providers involved in your care, only with your consent.
• To comply with legal obligations or respond to legal requests.
• In cases of emergency where your health and safety are at risk.

Data Security

We take the security of your personal information seriously and implement appropriate measures to protect it from unauthorized access, loss, or misuse. These measures include physical, technical, and administrative safeguards.

Your Rights

You have the right to:

• Access your personal and health information.
• Request corrections to your information.
• Request restrictions on certain uses and disclosures of your information.
• Withdraw consent for specific uses of your information.

To exercise any of these rights, please contact us at info@purebalancemb.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at:

Pure Balance Mind Body
3068 W. Southern Hills Blvd., Unit #4
(479) 633-7052
info@purebalancemb.com

Website Privacy Policy

Comments

When visitors leave comments on the site to blog posts only, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Text Messaging Terms

You can find our text messaging and data terms here: https://purebalancemb.com/terms-conditions/

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email. We do not share your data or information with any 3rd party with the exception of those that you have given written permission

How long we retain your data on the website

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

What rights you have over your website comment data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.